News and Events

Counterfeit and Pirated Hardware

Horizon Datacom Solutions has a clear policy on counterfeit hardware: we will not knowingly buy or sell it.

We strive to be a trusted source of network hardware and believe that the sale and trade in counterfeit goods damages the market.

We make every effort to test and identify counterfeit goods and have an excellent track record of spotting them as they come through our lab. We have a comprehensive training and identification program and educate our entire staff on identifying counterfeit hardware. We take multiple precautions, including opening and examining all incoming packages, even when delivered as “new in box.” We also educate our customers on the dangers of purchasing and using counterfeit goods.

We reject all questionable products and work with the supplying vendor to identify the source of counterfeit goods. We will not do business with suppliers that knowingly deal in counterfeit goods.

We strongly support Cisco and other hardware manufacturers in combating this problem. Counterfeit goods not only harm the original equipment manufacturer – they destroy the trust the customer has in used and refurbished hardware as well.